By visiting the website, you agree to be bound by and comply with the terms and conditions, which govern your access to and use of this website, all content available on it, related domain names, mobile applications, services and related tools of Savvy Store.
https://savvy.sa/ar
The website reserves the right to change, modify, add, or remove parts of the Terms of Use and Conditions at any time, and changes become effective when they are posted on the website without prior notice. Please review the Terms of Use and Conditions regularly to keep up with all updates.
Content:
All content included on the Site, including text, graphics, logos, icons, images, digital downloads, and data compilations, is the property and copyright of Savvy Shop and is protected by copyright, trademark, patent, and other intellectual property laws.
Requests:
Savvy reserves the right to restrict multiple quantities of a particular item being shipped to a single customer or address.
The products offered for sale on the website are subject to acceptance and availability. If, for any reason following your order, we are unable to supply a particular product, we will notify you as soon as possible of the cancellation or modification of your order. We reserve the right to refuse or cancel your order, including, but not limited to, inaccuracies or errors in product or pricing information, our inability to obtain authorization to collect payment, delivery restrictions apply to a particular item, or any other issue we discover, including, but not limited to, the address or telephone number provided to us.
There may be a slight difference in the country of manufacture or the design of the outer packaging (carton) of the product received by the customer and the image displayed on the Savvy website due to a newer release of the product or the outer carton of the product by the manufacturer.
Pricing information:
We reserve the right, at our sole discretion, not to accept or cancel any orders placed for products or services whose prices are incorrect on the website due to an error. In this case, we will send you a notification regarding this via email or contact you by phone. In addition, we reserve the right, at our sole discretion, to correct the error and cancel the order. If you have already paid for the product, we will refund the full amount of the product, or if the product has been shipped to you, it will be returned to us and upon receipt, the amount will be refunded to you.
Prices and Tax:
- Prices include VAT, and any change in the order, whether an increase or decrease in products, will change the total value of the order.
- Savvy Store's tax number is: 311775575400003
Return Policy:
Savvy Store accepts returns of products under certain conditions. Please review the return policy, which we reserve the right to change at any time.
Delivery and shipping fees:
- Shipping fees in Savvy are free for orders of 399 riyals and above to all regions of the Kingdom of Saudi Arabia.
For orders less than this value, the delivery fee is 19 riyals inside Riyadh and 25 riyals outside Riyadh.
Payment methods:
Visa, Mada, Apple Pay, Tamara, Tabby, and cash on delivery within Riyadh only
Order and Cancellation Policy:
- If you wish to cancel your order after completing it and before confirming it, please contact customer service via WhatsApp on 920035633.
-If your order is confirmed and shipped, it will be treated as a return order and a shipping fee of 19 riyals will be deducted within Riyadh and 25 riyals outside Riyadh.
If the customer cancels their order after completing the payment process, the amount paid will be processed as follows:
The amount will be returned to the customer's wallet in the store so that he can use it in any future order.
-The amount will not be refunded directly to the payment card or bank account.
- In case of payment via Tamara or Tabby, the amount will be refunded by them.
The customer has the right to benefit from the balance in his wallet without a specific time limit, unless otherwise stated in the offers or promotional campaigns.
This policy aims to facilitate subsequent purchases and ensure that the customer's order value is quickly refunded.
Customer rights:
The customer has the full right to delete or suspend the account at Savvy Store at any time in the event that there are no previous orders.
The customer has the full right to stop the account only at Savvy Store if there are previous orders.
The customer has the full right to cancel offers and promotional messages.
Customer service can be contacted via WhatsApp at 920035633
Miscellaneous provisions:
We reserve the right to modify these Terms and Conditions at any time without prior notice to you. Any modifications to these Terms and Conditions will be effective immediately upon posting on our website. Your continued use of the Website (or any of our other websites) following such change constitutes your agreement to be bound by the modified Terms and Conditions. Please read and review the Terms and Conditions frequently. If you do not agree to any change to the Terms and Conditions, you must immediately cease using the Website.
These terms and conditions constitute the entire legal agreement between you and Savvy Store, govern and regulate your use of the website and all services and products available on it, and completely replace any prior agreements between you and Savvy Store regarding the same purpose.
You acknowledge and agree that the form and nature of the Services may change from time to time without prior notice to you, and Savvy Store may stop providing the Services or any features included therein to you or to users.
Law enforcement and judicial bodies:
These Terms and Conditions shall be construed and applied in accordance with the laws in force in the Kingdom of Saudi Arabia. Each party hereby agrees to submit to the jurisdiction of the courts of the Kingdom of Saudi Arabia and to waive any objections based on venue.
Dispute resolution:
In the event of any dispute, claim or conflict arising out of or related to any transaction carried out on the Site or the breach, implementation, interpretation or validity of the Terms and Conditions or any part of the dispute, the First Party shall amicably attempt to settle the disputes through negotiations in good faith.
If you have any questions
Please contact us via email at [email protected]
