How do I order?
1. Add the desired products to the shopping cart.
2. Go to the cart after finishing shopping and click on “Finish Order”.
3. Fill in your information and address details.
4. Choose the payment method.
5. Click on Confirm Order.
6. After that, you will receive a text message with the order number and the total value .
How can I register on the site?
· Click on “My Account” at the top left of the page.
· Click on “Create an Account” in the New Customers section.
· Please fill in all fields marked with *. Click Submit.
*Your membership has been successfully registered! You can now shop with us
Why do I need to register my membership on the site?
You will get many features when you register in Savvy Store, and if you have a membership, you will have full permissions while browsing the site. For reasons of security and ease, we ask our valued customers for their account information before we give them permission to shop and pay. If you are not registered with Savvy Store, you can register with us from the registration link.
Do you have a showroom? What is your store address?
Savvy Store does not have any stores, we are an online shopping site. We provide you with a fast delivery service to your home or office. To avoid crowding in the markets.
How can I cancel my account at Savvy Store?
Please contact us at [email protected] to cancel your account.
How can I unsubscribe from promotional messages?
Please contact us at [email protected] to stop receiving promotional messages.
What is the delivery time?
- Delivery within Riyadh within 48 working hours
- Outside Riyadh within 2-7 working days
What do I do if the product I received is damaged or defective?
We at Savvy Store pay great attention to product packaging, but if the product reaches you in a damaged condition, we hope that you inform us immediately by contacting customer service and reviewing the shipping and return policy, and we will set a date to return the product and create a new order with the same value of the product you purchased.
The product must be unused, in good condition, with all tags intact and the original packaging intact and undamaged.
Can I order from Savvy Store if I am outside Saudi Arabia?
Unfortunately, the delivery service is currently within the Kingdom.
How can I change my delivery address?
You can contact the customer service team if your order has not been confirmed yet. However, if the order has been shipped, you must contact the shipping company to ensure that the address can be changed according to the new address.
What could cause a delay in my order?
We at Savvy Store believe that the order must be delivered on time and any delay will be very frustrating, so we work to deliver the shipment to shipping companies within one business day maximum and any delay on the part of the shipping companies just contact us on the number (920035633) and we will work to follow up on the order and deliver it as soon as possible.
Can I get a refund?
We provide our valued customers with a refund service if the product was received damaged during the shipping process or a different product arrived than your order, or by replacing it with the correct order, as we will cover the costs of returning the product and shipping.
